Jun 14, 2024

How to cancel my subscription?

Manage your subscription to AI/ML API Services

Managing Your Subscription via Stripe

Your subscription and billing details are managed through Stripe, a secure and reputable payment processing service. This integration ensures that managing your subscription is as easy and secure as possible.

Steps to Manage Your Subscription

  1. Log in to Your Account: Access your account by logging in at https://aimlapi.com/app. Use your credentials to enter the dashboard where you can see your project overview and subscription details.
  2. Navigate to the Billing Page: On your dashboard, locate and click on the "Billing" option. This will take you to a page where your current plan details, usage, and billing history are displayed.
  3. Manage Subscription: Look for the "Manage" button on the Billing page. Clicking this button will redirect you to Stripe’s secure portal where you can adjust your subscription settings.

Options Available for Subscription Management

Within Stripe’s portal, you'll be able to:

  • Upgrade or Downgrade Your Plan: Choose a plan that best fits your current needs. Whether you require more resources or need to scale down, you can select the appropriate plan directly within the portal.
  • Update Billing Information: Change or update your payment method, billing address, and contact information to ensure uninterrupted service.
  • View Billing History: Access all past invoices and payments for your records.
  • Cancel Subscription: If you decide to cancel your subscription, you can do so from here. Please note that we'd appreciate any feedback on how we can improve our services.

Need Assistance?

If you encounter any issues or have questions about managing your subscription, don't hesitate to reach out to our support team via the #support channel on our Discord community or through the contact form on our website.